bd345 Support and contact, right at your fingertips

To get proper help you don't have to run around; with bd345 support you will get Dhaka office, Help Center, and Bangladeshi contact information together; if you're having issues with login, app, or APK, start here

Download bd345 APK View Help Center
bd345 help desk

What you get with bd345 support

4.7 / 5

Average Rating

69,398

Review

273,392

Active User

99.4%

Uptime

These numbers show that people come here for help since 2018 when bd345 has been running, and the habits of users from 18 countries are also reflected in it.

Offices in four cities, four kinds of quick help

Dhaka, Chattogram, Khulna and Sylhet, on these four routes contact is arranged; check the addresses and times below to make things easier.

Dhaka Office

House 18, Road 12, Dhanmondi, Dhaka 1209

From 10:00 AM to 7:00 PM; on Fridays there is a short shift

If you have questions about bKash and Nagad, call here first.

Chattogram Desk

Agrabad Commercial Area, Fourth Floor

Open from 12 PM to 8 PM

The team quickly takes screen notes to diagnose login problems

Khulna Branch

KDA Avenue, Khulna Sadar

From 10:30 AM to 6:00 PM

There is also a small guide for Rocket users

Sylhet Point

Port Market area, beside the main road

From 11 AM to 6:30 PM

The local team is quite sharp at APK installation and app setup

3 steps to use the bd345 Help Center

1. First, identify the issue

Login, app, or contact, determine which you need first so the support team can respond directly

2. Check in the Help Center

Many answers are already in the small FAQ and guide; most common questions are answered in about 2 minutes

3. If needed, go to the office

You can visit the desks in Dhaka or other cities to show documents; if you can't explain over the phone, this helps.

If you want bd345 Login Guide See it for app setup bd345 App The page is also quite useful

Small checklist before contact

  • Username: Enter the logged-in account name
  • Screenshot: Take one clear photo showing the problem
  • Device Information: Enter Android version and phone model
  • Payment Note: Which of bKash, Nagad, or Rocket you have used, please indicate

Having these four things ready beforehand makes things easier; the support team can respond quickly and know where you are stuck

Mailing address and quick note

To send letters or documents, use the Dhaka office address; include the user's name and subject on the envelope for easier receipt

If you are far away, start by checking the Help Center; often one small answer resolves the whole trouble

Finally, use bd345 Support, bd345 Contact, and bd345 Help together; this reduces questions, and work moves faster

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